Organization: University At Buffalo, Parking and Transportation Services
Type of work: Assistant Director
Year of Membership: 2006
Member Position: President
Chris Austin is the Assistant Director of Parking & Transportation Services at the University at Buffalo. He has 14 years professional management, leadership, and customer service experience in the parking and transportation industries, and a combined 8 years of service on the Board of Parking Directors for the City of Buffalo and New York State Parking Association. At UB, Chris is part of a leadership team that provides direction and vision for an office and field team of over 120 employees that collectively manages over 16,000 surface parking spaces. On the transit end, he manages a service budget of $3.5 million, operating a network of buses and shuttles that provides exceptional service and transports in excess of four million passengers annually.
Chris earned a Master’s degree in Communication from the University at Buffalo, with research focusing on organizational support and enhancing employee job satisfaction through encouraging teamwork, empowerment, and recognition of contributions.