5 ways you are overpaying for IT managed services
Even the savviest of professional services providers – lawyers, engineers, consultants, finance executives – sometimes find themselves baffled by the IT systems they rely on to do their jobs. That’s why they, and the firms they help manage, outsource the oversight of those systems to IT managed services providers.
But since IT can sometimes be a weak spot for the un-geeky among us, it can be challenging to accurately ascertain whether your professional services firm is being properly charged – or overcharged – for IT managed services.
If you see any of the following things happening in your relationship with your IT managed services provider, you might be paying more than you should.
1) Onsite visits occur randomly. It’s one thing if there’s a legitimate reason for your IT managed services vendor to stop by. Maybe it’s a routine visit that’s built into your service level agreement. But if onsite visits are not built into the cost and each time your vendor shows up unan…
Read more